01About
Overview
RA combines workload data from the WMS (warehouse management system) with worker skill and productivity data to automatically generate optimal staff shifts. Its goal is to optimize staffing, previously done on whiteboards or in Excel, with a data-driven approach.
Challenges RA Solves
Limits of whiteboard operations
Shift creation relies on the experience and intuition of site leaders. Because it depends on specific people, proper staffing is not possible when they are absent.
Inefficient staffing
Staffing cannot keep up with workload changes in real time, so overstaffing and understaffing become the norm. Overtime costs rise.
Too little visibility into results
Work results are not captured in numbers, so the PDCA cycle for improvement does not turn. No measures to raise throughput can be taken.
02Workflow
Operational Flow
- 1
Data
Workload data, skills, productivityWorkload, skill, and productivity data
- 2
Calculate
RA auto-generates optimal staff shiftsRA auto-generates optimal staff shifts
- 3
Instructions on screen
Shows progress and throughput by shiftShows progress and throughput by shift
- 4
Work as instructed
Reassign workers using today's shifts and movesReassign staff via today's shifts, moves
- 5
Impact
Higher throughput, a better next dayHigher throughput, a better next day
RA operations consist of four main phases.
Phase 1
Advance Planning
Phase 2
Start of Day
Phase 3
During the Day
Phase 4
After Hours
In advance planning, you prepare master data; at the start of the day, you check and adjust the day's shifts; during the day, you monitor progress in real time and reassign staff as needed; and after hours, you analyze results to improve operations from the next day on.
03Features
Key Features
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Surplus/Shortage List Resource Optimization
Automatically generate optimal staff shifts from workload, skill, and productivity data

Same-Day Shift Maintenance Staff Assignment
Reassign workers using today's shifts and moves

Shift Task Master Maintenance Shift Task Master Maintenance
Define warehouse tasks and set RA targets
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04Modules
Other GWES Modules
Visualization & Analysis
Optimization
Infrastructure
FIRST STEP
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